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Shipping & Returns:

Bought The Wrong Bag?
No problem! You can return any full price item within 28 days for a full refund if the bag is unused, you have all tags attached, as well as the original receipt and packaging. Either take it into a store near you or send back to:

Crumpler WH, Attn. Returns (insert your sales order number),
F 5/38-40 Little Boundary Road, Laverton North, VIC, 3026

Please send your return with all your return contact details.

We are not able to refund any shipping costs occurred when ordering or returning online purchases.

Once posted, please email the tracking number and your order number to: [email protected]

Items Purchased on Sale
Please note, our 28 day returns policy does not apply to any product purchased on sale due to a change of mind. As a result, any item purchased on sale in store or online is not eligible for exchange or refund. Purchases are final, so choose carefully and shop responsibly, happy bagging.

You can also write your email
and we'll send you stuff every now and then.
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