Shipping and Returns

Orders are processed daily Monday to Friday and are shipped out within 3 days. Estimated timeframes for the arrival of your order are listed below.

Shipping Options
Free Delivery for orders over $50: UPS Ground delivery within 5 - 7 days
UPS Ground: Delivery within 5 - 7 days
Bike Courier: Same day deliver in Manhattan between Battery Park and 102nd Street (please phone our Crumpler Soho location at 212-334-9391 for this shipping option)

Please note: We are not able to ship internationally, including to any countries in Asia, Europe, Africa or South America.

 

IF I CHANGE MY MIND, CAN I CHANGE MY BAG OR RETURN IT?

Second thoughts? No dramas. Within 14 days of purchase you can exchange your bag for another Crumpler, or a refund, provided your bag is unused, has the original tags attached and you provide your original receipt. If the Crumpler you now want costs less than your original choice, we'll give you a refund for the difference. If you're exchanging an online purchase you are responsible for the return postage costs.
For more information on returns, contact us_enquiries@crumpler.com or our Crumpler Soho location at 212-334-9391.