Shipping and Returns

Orders are processed daily Monday to Friday at approximately 1pm and are shipped out the same day. Estimated timeframes for the arrival of your order are listed below.

Domestic
Free Delivery: Aussie Post delivery within 3 - 7 days
Express Post: Aussie Post delivery within 1 - 2 days

International
Economy: 3 - 10 day delivery worldwide*
Express: 2 - 4 day delivery worldwide*

Please note: We are not able to ship to China or any countries in Europe, Africa or South America.

*International shipping estimates based on major metropolitan areas only.

 

IF I CHANGE MY MIND, CAN I CHANGE MY BAG OR RETURN IT?

Second thoughts? No dramas. Within 14 days of purchase you can exchange your bag for another Crumpler, or a credit note, providing your bag is unused, has the original tags attached and you provide your original receipt. If the Crumpler you now want costs less than your original choice, we'll give you a credit note for the difference. If you're exchanging an online purchase you are responsible for the return postage costs.